Privacy policy

This site is run by Mozayd Houachmi, operating as Tutoring Ottawa, a one-person tutoring service based in Ottawa, Ontario. There is no company behind it and no staff: the person who reads your booking request is the person who tutors your child.

When you send a booking request we collect the name you give, your email address, your phone number if you choose to add one, the student's grade, the session language and format you prefer, the time slot you selected, and whatever you write in the message box.

Our hosting provider records technical information for every visit, including your IP address, browser type and the pages requested. We also use your IP address to limit how many requests one visitor can send in a short period, which is how the form resists automated abuse.

That is everything. We do not ask for the student's full name, address, school, date of birth or any payment details through this site.

Bookings are made by parents and guardians, not by students. The only information about a child we ask for is their grade and what they are finding difficult. Please do not include anything more sensitive in the message box: a first name is plenty.

If you believe a child has sent us information without a parent's involvement, email us and we will delete it.

To answer your request, agree a time, and prepare a session that fits the student. That is the only purpose. We do not build profiles, we do not score or segment visitors, and we do not use this information to advertise to you.

Three service providers process data on our behalf: Vercel hosts the site, Supabase stores booking requests in a database, and Resend delivers the notification email that tells us a request arrived. Each of them sees only what is necessary to do that job.

We do not sell your information, we do not share it with advertisers, and we do not send it to anyone else. It may be stored on servers outside Canada, which is normal for these providers and means it can be subject to the laws of the country where it is held.

Booking requests are kept for up to 24 months so we have a record of who we have worked with, then deleted. Hosting logs are kept for a much shorter period by our provider. If you ask us to delete your request sooner, we will.

The site is served over HTTPS. The database rejects every request that does not carry our server's secret key: the key published in the browser can read nothing and write nothing. Notification emails go to one inbox controlled by the tutor.

No system is perfect, and we are not going to claim otherwise. What we can say is that we collect little, so there is little to lose.

You can ask what we hold about you, ask for it to be corrected, or ask for it to be deleted. Email us and we will do it, normally within a few days and at no cost.

Canadian federal privacy law (PIPEDA) applies to us. If you are not satisfied with how we have handled your information, you can complain to the Office of the Privacy Commissioner of Canada.

If this policy changes, the date at the top changes with it. Significant changes will be explained on this page rather than quietly edited in.