Terms and conditions

One-on-one mathematics tutoring, delivered online by video or in person in Ottawa, in English, French or Arabic. Sessions are one hour unless we agree otherwise.

Choosing a time on this site sends a request. A session exists once we have replied and confirmed it. Until then the time is not held for you, and the same slot may be offered to someone else.

We will arrive on time, prepared, and tell you honestly how the student is progressing, including when tutoring is not what they need.

You agree that the information you give us is accurate, that you are the parent or guardian of the student if they are under 18, and that the student will attend sessions ready to work.

Tell us at least 24 hours before a session and we will move it at no charge. Later than that, or if nobody attends, the session may be counted as used. Life happens, so talk to us.

We do not guarantee a grade. Tutoring improves the odds; it does not replace the student's own work, and anyone promising a specific mark is selling something they cannot deliver.

Worksheets, notes and explanations we create remain ours. You may use them freely for the student's own study. Please do not republish or resell them.

We are responsible for delivering the sessions you paid for, to a reasonable standard. We are not responsible for academic outcomes, decisions made by schools, or anything outside our control. Nothing here limits rights you have under Ontario consumer protection law.

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.